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Frequently asked questions

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WHERE ARE YOU LOCATED? 

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I am based in Sydney, New South Wales.

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DO YOU TRAVEL? 

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I travel for weddings and photoshoots. All trials and event makeup bookings are held in my studio. Travel available for group bookings of a minimum of 3 people Monday-Thursday and 5 people Friday-Sunday.

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HOW FAR DO YOU TRAVEL? 

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I am available for travel to all locations including interstate within Australia and internationally subject to availability. Flights and accommodation must be paid for by the client.​

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WHY DO YOU CHARGE A TRAVEL FEE?

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Your exact distance fee is calculated using a number of different factors such as distance, petrol, toll road fares, wear and tear on car, time packing and unpacking work station, and revenue lost during travel time.

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DO YOU DO HAIR?

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I provide basic down styling and sleek up styling as an add-on for photoshoots and elopements. I do not provide hair styling on it's own. 

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HOW FAR IN ADVANCE CAN I BOOK MY MAKEUP WITH YOU?


You are able to book event makeup appointments up to 6 months in advance. My bridal calendar opens 12-24 months in advance. To find out if my books are open for your wedding date, please email info@chloeashtonmakeupartist.com​​​​

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WHAT PAYMENT METHODS DO YOU ACCEPT?

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I accept eftpos payment on the day of your appointment, exact cash or bank transfer. 

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WHAT PRODUCTS DO YOU USE?

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While I am not loyal to any one makeup brand, I invest in quality products and luxury skincare in my professional kit. Brands include but are not limited to; Charlotte Tilbury, NARS, Dior, Hourglass, Patrick Ta Beauty, Natasha Denona, La Mer, Rare Beauty.

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WHY IS BRIDAL MAKEUP MORE EXPENSIVE?

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Bridal Makeup requires a certain type of precision and skill set, it ensures that makeup will last from the very early hours of the morning till late at night. Bridal makeup involves communication back and forth creating dream looks for my brides and often occurs outside of normal business hours.

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DO I NEED TO BOOK IN A BRIDAL TRIAL?

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Trials are not compulsory but are highly recommended. I am honoured to be trusted in being a part of your big day but believe it is so important to collaborate on your dream look together prior to the morning of! I would love to meet you and get to know you better before the big day! I recommend trials are booked in 4-12 weeks out from your wedding date.

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DO YOU DO MAKEUP FOR THE MOTHER OF THE BRIDE/GROOM?

Yes! I can do makeup for any age or skin type. Majority of my bridal parties include mother of the bride or groom!

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HOW MUCH TIME IS ALLOCATED FOR EACH PERSON?

All makeup services including events, brides, bridesmaids and mother of the bride require one hour per person, 15 minutes for setting up and 30 minutes for touch ups.

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DO YOU GIVE TOUCH UP PRODUCTS FOR THE DAY?

I give all brides a lip touch up for the day of the wedding, the remainder of the bridal party and event makeup will require their own lip touch up. â€‹

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DO YOU OFFER A RECEPTION TOUCH UP SERVICE?

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I do offer reception touch ups, however an extra call out will be added to your quote or invoice for this service. 

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CAN I BOOK A 1:1 LESSON TO LEARN HOW TO DO MAKEUP ON MYSELF?

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I do offer one on one lessons to both clients and makeup artists. 

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